Elentec, a small giant in the high-tech digital industry with both change and innovation
We'll provide you the BEST satisfaction as a global hidden champion that shines on the world stage.
Ethical Management
1
We keep all our dealing s transparent for reciprocity principle with partners.
2
We perform our duties based on high morality and warm heart.
3
We comply with national legislation and regulations plus, contribute to community development by voluntary service.
4
We always put customer’s value before everything else and provide the best service.
5
We keep our honor and dignity and do not cheat at all, prioritize the interests of the company in performing our duties.
6
We respect stockholder’s value by our best performance.
7
We do not commit any irregularities, such as receiving money, preferential treatment, convenience, or entertainment directly or indirectly from stakeholders.
We cherish company’s social responsibility and always follow fair criteria to gain customer’s trust and value. The high moral standard we keep is our organization culture by employees’ voluntary participation.
Content
Chapter 1. Customer Responsibilities
1. Customer satisfaction management
- Keep in mind that customers are the source of the company's profits and growth. Provide the best products and services to meet customer needs and expectations. Secure the safety of the product first to prevent damage caused by product defects.
- Always listen to various opinions of customers. Keep trying to create value for your customers.
- Constantly strive to gain infinite trust and respect from customers based on honesty and transparency.
- Recognize that providing the highest quality products in time is the best service to the customer and work hard to do so.
Chapter 2. Protection of customer interest
- Keep customer information confidential, regard it to corporate property.